Refer a Friend Terms & Conditions

Refer a Friend Program Terms and Conditions

Please read these terms and conditions carefully before participating in our Refer a Friend Program ("the Program"). By participating in the Program, you agree to be bound by these terms and conditions.

  1. Eligibility:

1.1 The Program is open to individuals who are current customers of One Living.

1.2 Employees, affiliates, and immediate family members of One Living are not eligible to participate in the Program.

  1. How to Refer a Friend:

2.1 To participate in the Program, you must refer a friend to One Living by providing them with a unique referral link, which can be found on our website and/or through marketing communications you receive from us.

2.2 You may refer as many friends as you wish, subject to these terms and conditions.

  1. Referred Friend Eligibility:

3.1 Referred friends must be customers to One Living, you will only get your unique referal code after making a purchase, and you will only get your own discount code once your friend has purchased

3.2 Referred friends must make a purchase using the unique referral link or the discount code provided to qualify for the Program.

  1. Incentives:

4.1 Both the referrer and the referred friend may be eligible to receive incentives as part of the Program, subject to meeting the conditions outlined in these terms and any additional terms communicated at the time of referral.

4.2 The nature and value of the incentives will be clearly specified in the referral communication. The referer will get £5 off orders over £30, and the friend/referees will also get £5 off orders over £30. Both parties have to complete a purchase in order to get their discount code.

  1. Conditions for Incentive Eligibility:

5.1 The referrer will be eligible to receive the incentive only if the referred friend completes the specified action (e.g., makes a purchase)

5.2 The referred friend will be eligible to receive the incentive only if they make a purchase using the unique referral link provided by the referrer.

5.3 Incentives are non-transferable, non-exchangeable, and may not be redeemed for cash or any other form of compensation.

  1. Program Abuse:

6.1 One Living reserves the right to disqualify and withhold incentives from any participant found to be engaging in fraudulent, deceptive, or abusive practices to gain referrals or incentives.

6.2 Participants must not engage in spamming, unauthorized advertising, or any other activity that violates applicable laws and regulations.

  1. Modification and Termination:

7.1 One Living reserves the right to modify or terminate the Program at any time and without prior notice.

7.2 In the event of termination, all unredeemed incentives will be forfeited.

  1. Data Privacy:

8.1 By participating in the Program, both the referrer and the referred friend consent to the collection and use of their personal information as outlined in One Living's privacy policy.

  1. Governing Law:

9.1 These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

  1. Contact:

10.1 For any questions or concerns regarding the Program or these terms and conditions, please contact One Living customer support by emailing

By participating in the Refer a Friend Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. One Living reserves the right to amend or update these terms and conditions at any time without prior notice.

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